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eRA Commons Help Desk
Hours: Mon-Fri, 7AM-8PM EDT/EST

Web: http://era.nih.gov/help/

Toll-free: 866-504-9552

Phone: 301-402-7469

TTY: 301-451-5939

Contact initiated outside of business hours via Web or voice mail will be returned the next business day.


Demonstration/Testing (UAT/Demo Environment)

This site is used for testing and demonstration. NIH Commons is available at https://commons.era.nih.gov/commons/

  System Information Message

All systems are available at this time.

 >> ALERT <<

In preparation for the upcoming spring system-wide software release on April 24, 2014, the External User Acceptance Test (Ext-UAT) environment will be unavailable Wednesday, April 16, 2014.  We apologize for any inconvenience this may cause.

Scheduled Commons Maintenance: For maintenance information, see the eRA Scheduled Maintenance Calendar.

Support Related Resources

  • Electronic Submission: Learn about the most frequent application errors at Avoiding Common Errors.
  • Online Resources: Take advantage of our online Self Help Resources.
  • Electronic Application Submission: To learn about completing and submitting an electronic grant application and access helpful resources, visit the Applying Electronically website.
  • eRA Home Page: To find Commons FAQs, User Guides, training materials, and step-by-step instructions for performing tasks in Commons, visit the eRA website.

Commons Related Resources

  • Reference Letters: To submit a reference letter when requested by an applicant, please follow this link: Submit Reference Letter.
  • Demo Facility: Demo Facility allows you to try most of the capabilities of the NIH eRA Commons in a sample environment.

Warning NoticeThis is a U.S. Government computer system, which may be accessed and used only for authorized Government business by authorized personnel. Unauthorized access or use of this computer system may subject violators to criminal, civil, and/or administrative action.

All information on this computer system may be intercepted, recorded, read, copied, and disclosed by and to authorized personnel for official purposes, including criminal investigations. Such information includes sensitive data encrypted to comply with confidentiality and privacy requirements. Access or use of this computer system by any person, whether authorized or unauthorized, constitutes consent to these terms. There is no right of privacy in this system.

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